From mboxrd@z Thu Jan 1 00:00:00 1970 Return-Path: X-Spam-Checker-Version: SpamAssassin 3.4.0 (2014-02-07) on aws-us-west-2-korg-lkml-1.web.codeaurora.org Received: from vger.kernel.org (vger.kernel.org [23.128.96.18]) by smtp.lore.kernel.org (Postfix) with ESMTP id 9C81DC433F5 for ; Sun, 2 Oct 2022 20:54:53 +0000 (UTC) Received: (majordomo@vger.kernel.org) by vger.kernel.org via listexpand id S229597AbiJBUyw (ORCPT ); Sun, 2 Oct 2022 16:54:52 -0400 Received: from lindbergh.monkeyblade.net ([23.128.96.19]:56260 "EHLO lindbergh.monkeyblade.net" rhost-flags-OK-OK-OK-OK) by vger.kernel.org with ESMTP id S229559AbiJBUyr (ORCPT ); Sun, 2 Oct 2022 16:54:47 -0400 Received: from 1wt.eu (wtarreau.pck.nerim.net [62.212.114.60]) by lindbergh.monkeyblade.net (Postfix) with ESMTP id B9EF212A9C; Sun, 2 Oct 2022 13:54:44 -0700 (PDT) Received: (from willy@localhost) by pcw.home.local (8.15.2/8.15.2/Submit) id 292KsUeK022465; Sun, 2 Oct 2022 22:54:30 +0200 Date: Sun, 2 Oct 2022 22:54:30 +0200 From: Willy Tarreau To: "Artem S. Tashkinov" Cc: Konstantin Ryabitsev , "Theodore Ts'o" , Thorsten Leemhuis , Greg KH , workflows@vger.kernel.org, LKML , Linus Torvalds , "regressions@lists.linux.dev" , ksummit@lists.linux.dev, Mario Limonciello Subject: Re: Planned changes for bugzilla.kernel.org to reduce the "Bugzilla blues" Message-ID: <20221002205430.GC22129@1wt.eu> References: <83f6dd2b-784a-e6d3-ebaf-6ad9cfe4eefe@gmx.com> <79bb605a-dab8-972d-aa4a-a5e5ee49387c@gmx.com> <20221002150522.ul4nbtfawqjhnsag@meerkat.local> MIME-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Disposition: inline In-Reply-To: User-Agent: Mutt/1.10.1 (2018-07-13) Precedence: bulk List-ID: X-Mailing-List: workflows@vger.kernel.org On Sun, Oct 02, 2022 at 07:43:19PM +0000, Artem S. Tashkinov wrote: > Again, to remind everyone, bugzilla sees around ~20 bug reports > _weekly_. There are hundreds of active of kernel developers. That means > for a single bug report maybe a couple of people will receive maybe a > few emails per week. > > Is this really an _issue_? > > Why are people are now blowing stuff out of proportion for no reason? Because the approach is wrong. As I explained it gives a false sense to the reporter that their issue is being handled while the simple fact that a message was sent to a person is in no way an engagement to do anything about it. LKML is a broadcast area. Everyone hopes someone else will respond and that eventually happens. When the reports are targetted, it puts pressure on the few developers receiving the message who know that it's unlikely anyone else will deal with that report. > This conversation alone has already seen close to three dozen emails and > no one is complaining. Because it's easy to ignore. Try to setup this conversation in your favorite bug tracker and you'll feel alone discussing with yourself. This is a great indication that participation is much more powerful in the mailing list model than in the bug tracker model. Willy